Information we collect

Jilibet collects various types of personal and non-personal data to enhance your gaming experience and ensure the security of our platform. The types of information we may collect include:

1. Personal Information

  • Full Name
  • Date of Birth
  • Contact Details (Email Address, Phone Number)
  • Address and Location Information
  • Payment and Financial Details (Banking Information, Credit/Debit Card Details, E-wallet Information)
  • Identification Documents (Passport, Driver’s License, or Other Government-Issued IDs)

2. Account and Gaming Activity Data

  • Username and Password
  • Betting History and Transactions
  • Game Preferences and Behavior
  • Communication with Customer Support
  • Device and Browser Information

3. Technical Information

  • IP Address
  • Cookies and Tracking Technologies
  • Device Type and Operating System
  • Login and Logout Time Stamps
  • Network and Connection Information

How we use your information

Jilibet processes collected data for various purposes, ensuring a seamless, secure, and personalized gaming experience. The key uses of your information include:

1. Account Creation and Management

  • Verifying user identity and ensuring compliance with legal requirements
  • Managing account details, settings, and preferences

2. Secure Transactions and Payments

  • Processing deposits, withdrawals, and bonuses securely
  • Preventing fraud, money laundering, and unauthorized transactions

3. Personalized Gaming Experience

  • Recommending games and promotions based on user activity
  • Enhancing customer support and responding to inquiries effectively

4. Legal Compliance and Security Measures

  • Ensuring adherence to regulatory requirements and gambling laws
  • Monitoring platform security and preventing cyber threats

5. Marketing and Promotional Activities

  • Sending tailored offers, bonuses, and updates
  • Conducting surveys and collecting feedback to improve services

Data protection and security measures

Jilibet prioritizes the security of your personal information. We employ industry-leading security measures to protect data from unauthorized access, loss, or misuse. Our security measures include:

  • SSL Encryption: Ensuring secure transmission of data over the internet
  • Two-Factor Authentication (2FA): Adding an extra layer of security for user accounts
  • Firewalls and Anti-Fraud Measures: Protecting against cyber threats and fraudulent activities
  • Regular Security Audits: Conducting periodic assessments to identify and address vulnerabilities

Sharing and disclosure of information

Jilibet values user confidentiality and does not sell or rent personal data to third parties. However, under certain circumstances, we may share information with:

  • Regulatory and Law Enforcement Authorities: To comply with legal requirements and gambling regulations
  • Payment Service Providers: To facilitate secure financial transactions
  • Third-Party Service Providers: For analytics, fraud detection, and customer support services
  • Marketing and Advertising Partners: To deliver personalized promotions (with user consent)

Cookies and tracking technologies

Jilibet uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and provide personalized content. Users have the option to manage cookie preferences through browser settings.

Data retention policy

Jilibet retains user information only for as long as necessary to fulfill operational and legal obligations. After the retention period, data is securely deleted or anonymized.

Your rights and choices

Jilibet respects your rights concerning your personal data. As a user, you have the right to:

  • Access Your Data: Request a copy of the personal data we hold
  • Correct Your Information: Update inaccurate or incomplete details
  • Delete Your Data: Request data deletion where applicable by law
  • Restrict Processing: Limit how we use your information
  • Withdraw Consent: Opt out of marketing communications at any time

Changes to this privacy policy

Jilibet reserves the right to modify or update this Privacy Policy periodically. Any changes will be communicated through our platform, and continued use of our services constitutes acceptance of the revised policy.

Jilibet is dedicated to providing a safe and secure gaming environment while respecting user privacy. By outlining clear policies on data collection, usage, and protection, we aim to ensure transparency and trust. We encourage all users to review this Privacy Policy regularly and reach out if they have any questions.